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How CRH Transport avoided a £1,600 crash-for-cash scam

How CRH Transport avoided a £1,600 crash-for-cash scam

After placing forward facing witness cameras into their fleet CRH Transport were able to avoid bogus crash-for-cash claim against them.

CRH Transport are a driver training school based in Birmingham. They offer HGV, LGV, ADR & CPC training across the transport and logistics industry.

CRH’s Managing Director, Chris Hetherington said: “We were experiencing three to four crash-for-cash incidents a week at one point and to defend ourselves we had to provide evidence,”

Chris explained that their fleets livery makes it obvious that they are a driver training school and he feels this is why they are frequently targeted by crash-for-cash scammers.

The company said that they would often just pay out for smaller claims as they had no evidence to prove their innocence and that it was a cheaper option than claiming on their insurance.

Now however, with the cameras installed they can disprove any bogus claims and by not paying out for these claims they have already saved they cost of the cameras within the first 6 months.

Chris said “now there’s no way I would consider sending out any of our vehicles without a camera”

The RHA states that the industry is currently 60,000 driver short but Chris believes that cameras will encourage new drivers in.

“New drivers need support and back-up from their fleet managers” He said and added that cameras give drivers a confidence boost.

According to Chris 80% of the road accidents he sees involving trucks, the HGV driver unjustly gets the blame. But now CRH have the tools to prove otherwise

Currently around 60% of claims without video evidence are disputed, but when Video evidence is present only 2% of claims are disputed. The costs saved by non-disputed claims to insurers amounts to a huge sum and this saving can often be passed on to the customer in lower insurance premiums.

The camera of choice for CRH Transport is the SmartWitness KP1 which features a 170 degree lens capuring HD footage stamped with the time date and location and uses g-sensors to lock the footage in the event of a crash or incident. This footage can be automatically sent straight back to a fleet manager quicker than it can take for the driver to report the accident. This means that they always know what has happened to any vehicle in their fleet as soon as it happened and get it under control quickly and efficiently saving money and time.

The KP1 also offers tracking capabilities meaning the fleet manager can see where all his vehicles are at any time this can help with route planning and rescheduling, identifying drivers for nearby jobs and the security of the fleet.

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More about the KP1 >

Interested in protecting your fleet against crash-for-cash scams?

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Fleet Focus are a principle partner and leading supplier of SmartWitness

Speak to Fleet Focus today for more information on commercial vehicle camera & safety systems including FORS compliance solutions.

When it comes to vehicle safety systems, experience is everything. Fleet Focus have worked with fleets and insurers across the UK and Ireland since 2009.

They specialise in the supply, installation and support of multi-camera recording, observation and blind-spot safety systems and are an official FORS associate.

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Corporate Manslaughter – You could be liable

Corporate Manslaughter – You could be liable

If you run a fleet of vehicles of any size in the UK and do not comply with safety standards, then you could be liable in the event of any accidents under the “Corporate Manslaughter Act, Duty of Care and Health & Safety”. This could lead to huge fines as well as a damaging effect on your company’s reputation.

Any Accident that causes a fatality ill also be investigated as an unlawful killing, with potential criminal prosecutions for manslaughter.

What Laws are we talking about here?

The main two laws to worry about here are:

  • The Health and Safety at Work Act 1974 – This states that employers have a duty of care towards any employees that could be harmed by business duties.
  • The Corporate Manslaughter and Corporate Homicide Act 2007 – This law comes into play when a death occurs due to failures on a management level.

What does this mean for you?

You need to do a full risk assessment and then put measures in place to reduce those risks. If you have more than 5 employers, then these measures need to be recorded and monitored (Known as an audit trail)

What if you don’t comply?

Proof of compliance to safety standards is the only way to be found “Not Guilty” should you face a Corporate Manslaughter charge. Individual directors could be held to account and the company could face massive fines.

Fines for corporate manslaughter start at £500,000+

What should you do?

Crossing your fingers and counting on luck, hoping an accident won’t happen simply won’t cut it and shouldn’t even cross the minds of company directors.

Ensure you run risk assessments and put in place measures to address those risks.

Consider driver training and vehicle safety equipment.

Installing the proper vehicle safety equipment will not only reduce the risk of accidents but can also save you money on insurance and help to win over more contracts as more and more contractors are looking for safety compliant fleets to work with.

Interested in improving road safety within your fleet?

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Speak to Fleet Focus today for more information on commercial vehicle safety systems including FORS compliance solutions.

When it comes to vehicle safety systems, experience is everything. Fleet Focus have worked with fleets and insurers across the UK and Ireland since 2009.

They specialise in the supply, installation and support of multi-camera recording, observation and blind-spot safety systems and are an official FORS associate.

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Get in touch with Fleet Focus

 



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[CASE STUDY] Wrings Transport Ltd. – “Vehicle Cameras were the best thing we’ve ever done”

[CASE STUDY] Wrings Transport Ltd. – “Vehicle Cameras were the best thing we’ve ever done”

374cbecFollowing in his grandfather’s footsteps, Stuart Wring has built up a successful haulage business from scratch. Starting out on his own at the age of 24, after few years experience in the industry, Stuart launched his own haulage company in 1995. Stuart’s mother and father have both worked for the firm aswell as his brothers.

Now the company turns over £6 Million and runs over 60 vehicles offering local and national delivery services. Most of the fleet is made up from Scania and Mercedes plus a few MAN.

Wring has a five year policy when it comes to vehicle replacement as repair and maintenance issues became a problem when keeping vehicles for any longer he says.

Andy Williams was employed by Wring as a site and fleet manager and controls the day-to-day running of the fleet. One of Andy’s key tasks was introducing Telematics into the fleet.

Andy uses it to organise truck maintenance aswell as driver behaviour/performance a fuel efficiency. As a result, the company has reduced idling from 25 minutes to less than 4 per day since 2008.

With this information, Wring understands his truck much better and has made informed decisions when buying new vehicles like ordering trucks with start-stop technology.

aaeaaqaaaaaaaacjaaaajgi5nzi5ytzkltfiyzetnda0mi1hmgm0lwy4mgi5zwm3mwvjoqWring also uses the Telematics system to monitor driver behaviour which tracks everything from speeding and revving to harsh braking. Wring sets the tolerance level to 98%, which 66% of his driver achieve. For the ones that don’t Wrings Transport have an in house driver trainer, a former driver for the company, Sean Mulhall. Sean addresses the problems identified by the telematics and passes on training that he receives from truck manufacturers.

Although the telematics has been a huge asset to the company Wring says “best thing we ever did” was installing witness cameras into all the vehicles.

“Anyone running a truck without a camera is like going somewhere without a phone,”

Wring says the cameras have had a huge impact on drivers attitudes and such the number of insurance claims made has “massively” reduced. Combined with telematics the safety record of Wrings Transport is now almost spotless. They haven’t had a rollover or write off since 2008.

Wring are now looking into more extensive camera systems that provide the driver with better visibility as they have now noticed that the majority of damages to vehicles now come from reversing and manoeuvring prangs.

Interested in improving efficiency, performance & road safety within your fleet?

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Speak to Fleet Focus today for more information on commercial vehicle safety systems including FORS compliance solutions.

When it comes to vehicle safety systems, experience is everything. Fleet Focus have worked with fleets and insurers across the UK and Ireland since 2009.

They specialise in the supply, installation and support of multi-camera recording, observation and blind-spot safety systems and are an official FORS associate.

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Get in touch with Fleet Focus



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UK fleets are slacking with their risk management

UK fleets are slacking with their risk management

A large portion of the business in the UK with fleets of commercial vehicles are managing risks poorly and inconsistently putting themselves and other road users at risk.

According to Tony Ashford, the H&S manager of construction contractor Alun Griffiths Contractor commenting on the state of the UKs Fleet industry ahead of Road Safety Week next week (21st to 27th November)

“Today’s working environment demands more and more from us all which, at times, can lead to inappropriate behaviours – use of hands-free mobile phones, exceeding the speed limit, driving for long periods without appropriate rest, inadequate training, fatigue and the like.” He said

Alun Griffiths, based in Abergavenny, has a large rail division of 130 drivers to cover its growing number of rail projects. The company currently has around 500 drivers in total across the business.

Tony explains that with such a large fleet, managing road risks is top of his priorities and the company have taken measures such has fitting safety systems to its vehicles to avoid accidents as much as possible.

“Both the emotional and financial costs to families, businesses and the wider community of an accident are catastrophic.”

The construction company also use telematics systems to get instant updates on the fleet’s movements. This will give them fast alerts to any accidents or potential risks to a vehicle/driver before they happen such as poor driving or vehicle misuse.

Other Vehicle equipment is in place to help the drivers stay safe such as Sidescans. Sidescans scan blind spots and areas to the side of vehicle like a lorry or other HGV for other road users, obstacles or pedestrians, an in-cab alarm will sound to alert drivers of potential risks within the blinds spots before an accident can occur.

Another great piece of kit available for HGVs and other commercial vehicles is the Backchat which is a speaker located on the outside of the vehicle and gives cyclist and pedestrians audio warnings of the vehicles intended movements such an impending left turn this warns a cyclist to hang back rather than go up the left side of a HGV – A problem that many HGV driver experience in London.

This risk to cyclists has become a huge issue in fleet safety in recent years as demonstrated in the videos below

This cyclist believes he’s just witnessed another cyclists death by a left-turning HGV

This Video shows just how easily cyclists can be crushed by left-turning HGVs that simply are not aware of the bikes presence.

Interested in improving road safety within your fleet?

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Speak to Fleet Focus today for more information on commercial vehicle safety systems including FORS compliance solutions.

When it comes to vehicle safety systems, experience is everything. Fleet Focus have worked with fleets and insurers across the UK and Ireland since 2009.

They specialise in the supply, installation and support of multi-camera recording, observation and blind-spot safety systems and are an official FORS associate.

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How investing in vehicle safety can save you money.

How investing in vehicle safety can save lives & money

“If you think safety is expensive, try an accident”

Stelios Haji-loannou, the founder of Easyjet, said that referring to the Troodos Shipping Co incident in 1991. The accident saw 6 people lose their lives and more than 50,000 tonnes of crude oil spilt into the Mediterranean Sea.

That quote should echo throughout most industries but is no less relevant to businesses with any kind of commercial vehicle. Many Fleet operators will agree that an accident involving one of their vehicles can be the worst case scenario for them particularly when they are at fault or there are serious injuries or even fatalities involved. The reality is that without proper safety systems in place, this can easily happen to your business. As if the stress and hassle of an incident like this wasn’t enough the costs involved could be huge and even the biggest of companies could find themselves in financial trouble.

100 Cyclists were killed in 2015 on the roads of Britain.

Reports have shown that a large percentage of cyclist deaths involve HGVs with substandard safety systems. Experts suggest that many of these deaths could have been avoided had the vehicles been properly equipped. Instead these companies have found themselves facing extremely costly claims and legal action.

This cyclist believes he’s just witnessed another cyclists death by a left-turning HGV

This Video shows just how easily cyclists can be crushed by left-turning HGVs that simply are not aware of the bikes presence.

compliance_logos_clearHowever, it is plain to see that fleet operators are becoming more and more aware of the need to meet road safety standard such as earning FORS accreditation with compliance packages like the Fleet Focus Silver package

Most contractors now recognise safety schemes like FORS and CLOCS and most will only work with fleets that comply with these safety standards. The amount of work fleets are missing out on by not being FORS registered alone has convinced many fleets we spoke to, to pursue better vehicle safety.

FORS compliant equipment packages include blind spot detection scanners/alarms that alert the driver when something is in their blind spots as well as cameras for more visual checks. Back chat alarms are often included in these types of systems, Backchats will sound an audible warning to cyclists pedestrians and other road users and alert them to the HGVs intentions, be it a left turn or reversing.

These systems can often seem an expensive or unnecessary cost to companies with commercial vehicles. However, you only need to talk to a fleet operator that has had an accident to understand their worth not only in money saving but importantly lifesaving. These kits not only protect other potentially venerable road users but also your drivers and business.

To learn more about commercial vehicle safety systems visit www.fleetfocus.co.uk

Interested in improving road safety within your fleet?

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Speak to Fleet Focus today for more information on commercial vehicle safety systems including FORS compliance solutions.

When it comes to vehicle safety systems, experience is everything. Fleet Focus have worked with fleets and insurers across the UK and Ireland since 2009.

They specialise in the supply, installation and support of multi-camera recording, observation and blind-spot safety systems and are an official FORS associate.

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Get in touch with Fleet Focus

 



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Footage shows the moment distracted lorry driver kills family of 4

Horrifying dashcam footage shows the moment distracted lorry driver kills family of four

Tracey Houghton, 45, her sons, Ethan, 13, and Josh, 11, and her stepdaughter, Aimee Goldsmith, 11, were all killed the crash on the A34 when Polish lorry driver, Tomasz Kroker ploughed into them whilst using his phone at the wheel.

Dashcam footage has now been released by police showing the moment Kroker crashed into the family at 50mph whilst distracted by his phone.

The footage was evidence enough to sentence Kroker, aged 30, to 10 years in jail

“Ten years is not enough for loss we have suffered” said the mother of Aimee

“Our lives changed in the blink of an eye”

Mark Goldsmith (Mrs Houghton’s partner ) and his son Jake, aged 13, watched on helplessly from a nearby car as their family was crushed before they too were hit by the lorry.

 

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Tomasz Kroker (right) was changing his music on his phone when he crashed into Tracey’s stationary corsa. Mrs  Houghton  (left) died instantly along with her children.

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Ethan, Josh and their stepsister Aimee just days before they were killed

The Video footage from the lorry that shows the family car being pushed underneath the back of a HGV and crushed to a third of its size, proved to be vital evidence during Kroker’s trial that saw him jailed for ten years, at Reading Crown Court, after admitting the crimes

Kroker, admitted to all four counts of causing death by dangerous driving and one count of causing serious injury by dangerous driving.

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Top 5 Dashcam Videos

Take a look at our top 5 dash cam videos for this month

Man with no seat-belt flies out of convertible

Terrifying video footage filmed in Cape Town shows an occupant of a BMW convertible flying out of the car during an accident on the N2.

This cop doesn’t mess around

American police officer doesn’t waste anytime deploying his taser when he pulls up behind this driver. Was this an over reaction or justified? Comment below.

To be fair this guy kinda had it coming to him

Crazy guy runs into street & smashes into car and somehow manages to walks away

Angry road rage on the streets of essex

Brutal dash cam footage shows the moment a furious driver punches a fellow motorist several times through his open window.

Some more crazy road rage with an axe and a gun

I’m surprised the driver in this footage dint run the axe wielding attacker over!

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5 Dashcam videos that restored our faith in humanity

5 Dashcam videos that restored our faith in humanity

These random acts of kindness will restore your faith in humanity and make a nice change from the horrific crashes and awful road rage usually caught on dashcams

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Biker pulls girl from wreckage

After witnessing a horrific crash, this motorcyclist stops to drag a girl from the wreckage of her overturned car without even hesitating.

Good samaritan helps an elderly woman

There’s no greater feeling than having a person tell you they’re a mechanic when your car breaks down. This lady just had her lucky day.

Good guy driver wipes snow from a cars rear lights

This guy got out of his car in the snow to help the car in front who was probably completely oblivious to the whole thing.

Bikers hold up the highway to save a dog

Bikers passing by stop the traffic to catch a dog and prevent it from getting run over. Meanwhile the dog is loving life, playing with the bikers.

Guy misses his bus but luckily this moped hero was nearby

This biker was riding along when he saw a man miss his bus. So he pulls over and gives the guy a lift, what a champ!

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[VIDEO] This guy has the most British reaction to flipping a car ever!

The most British reaction ever to flipping a car!

Watch this driver have the most British reaction ever after his car flips over when he tries to avoid an oncoming car on the wrong side of the road.

WARNING: Strong language.

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Christopher Telford had a lucky escape when his car flipped over as he tried to avoid a head on collision with a car in the wrong lane. Christopher admits he was lucky to walk away with very minor injuries and was in a state of shock as he has one of the funniest and calmest reactions to the whole experience. 

“Well that was f**king scary”

Luckily Christopher was testing out his head-cam when the incident happen and he caught it all on tape. Not only does this make for an amazing video to watch but without it, proving to the insurance company that the accident wasn’t his fault would have been near impossible. This highlights the huge benefits to having dashcams installed in your vehicles!

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9 Reasons Why Fleets Should Install Vehicle Camera Systems

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Reason 1: Protect against crash-for-cash scams

One of the reasons that fleets install dash cams is to provide protection against crash-for-cash scams, which, in recent years have become a big issue for UK businesses with Birmingham and parts of London identified as the UK’s top hotspots.

The scam usually involves a road user slamming on the brakes suddenly or unnecessarily to deliberately cause an accident where the following driver can be blamed for smashing into them.

This problem can be eliminated with a forward-facing camera to show footage of whether there was a need to slam on the brakes or not.

The video below was used in a high profile case to combat a crash-for-cash scam. In it you can clearly see a car slowing down on a dual carriageway for no apparent reason, forcing the driver to take to stop in the outside lane. Despite stopping he then collides with the fraudster after he himself is hit from behind by another vehicle.

This video was vital evidence that proved he was not at fault and the total cost saving was an estimated £45k!

Is it time your fleet looked into installing cameras?

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