News reveals top motorway service stations – all used by commercial drivers

On Friday, the Consumers’ Association, better known as Which?, announced the UK’s best motorway service stations for 2014.

Today, brings you the full list of 26 – all used by commercial drivers – rated by Which? members for toilet cleanliness, queues for toilets, quality of own-brand food/drink outlets, quality of other food/drinks outlets, queues at food and drink outlets, value for money of own-brand food/drinks outlets and value for money of other food/drink outlets.

Heading the table is Tebay Services, located just off the M6 in Cumbria. With a customer score of 90%, it was the favourite by far. Wetherby, the next highest, scored 69%. Charnock Richard, on the M6 – the lowest rated – came in at just 39%.

Tebay, part of the family-owned Westmoreland business, provides high quality services and sells home-grown food and local produce in its farm shop and restaurant.

The survey was based on more than 3,000 visits by Which? members and compared a number of service station brands, including Extra, Moto, Roadchef and Welcome Break.

Extra, which owns two of the top five motorway services, came first in the Which? survey of service station brands.

The six motorway services at the base of the table are all owned by Welcome break.

Which? editor Richard Headland, said: “Our research shows there’s a big difference in the standards you can expect when you pull into a motorway service station. We also found that you can save a packet if you plan ahead and find cheaper alternatives along the route.”

Twenty-six motorway service stations rated

Which? asked its members to rate the motorway services stations they had used recently, and ranked the 26 most frequently visited. Below are their findings:

1 Tebay, M6 – Westmoreland

2 Wetherby, A1(M) – Moto

3 Cobham, M25 – Extra

4 Peterborough, A1M – Extra

5 Hopwood Park, M42 – Welcome Break

6 Cherwell Valley, M40 – Moto

7 Warwick North, M40 – Welcome Break

8 Oxford, M40 – Welcome Break

9 Stafford Northbound, M6 – Moto

10 Beaconsfield, M40 – Extra

11 Leigh Delamere Eastbound, M4 – Moto

12 Norton Canes, M6 Toll – Roadchef

13 Leigh Delamere Westbound, M4 – Moto

14 South Mimms, M25 – Welcome Break

15 Strensham Southbound, M5 – Roadchef

16 Chieveley, M4/A34 – Moto

17 Fleet, M3 – Welcome Break

18 Reading Eastbound, M4 – Moto

19 Sedgemoor, M5 – Welcome Break

20 Reading Westbound, M4 – Moto

21 Corley, M6 – Welcome Break

22 Michaelwood, M5 – Welcome Break

23 Membury, M4 – Welcome Break

24 Gordano, M5 – Welcome Break

25 Leicester Forest East, M1 – Welcome Break

26 Charnock Richard, M6 – Welcome Break

Kjell Anderton, a director, said: “Motorway services need to be put under the spotlight and Which? members have certainly done that with this all-embracing survey.”




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